Landlords stress fundamentals before AI adoption in housing

At the Salesforce Housing Day 2026 in London, landlords highlighted that technology can only be effective in the housing sector if it is underpinned by solid data, a supportive organisational culture and clearly defined outcomes. They argued that without these foundations, even the most advanced AI tools are unlikely to deliver real benefits. The message was clear: before chasing the latest tech hype, the industry must first ensure its data is reliable, its people are prepared for change, and its goals are measurable.